Privacy Policy

Last Updated: May 13, 2025

Tarenoviqal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tarenoviqal.com and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for our services
Contact us via email, phone, or contact forms
Subscribe to our newsletter or communications
Participate in surveys or consultations
Make payments for our services

This information may include:

Name and contact details (email address, phone number, Viber contact)
Business information and professional details
Payment and billing information
Communication preferences
Any other information you choose to provide

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address and location data
Browser type and version
Device information and operating system
Pages visited and time spent on pages
Referring website addresses
Clickstream data and navigation patterns

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

Providing and managing our consultation services
Processing transactions and payments
Communicating with you about our services, updates, and offers
Responding to your inquiries and providing customer support
Personalizing your experience and tailoring our services to your needs
Analyzing website usage and improving our services
Preventing fraud and ensuring security
Complying with legal obligations
Sending marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

Payment processors
Email service providers
Cloud hosting services
Analytics providers
Customer relationship management platforms

3.2 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

Comply with legal obligations or court orders
Protect our rights, property, or safety
Enforce our terms and conditions
Investigate potential violations or fraud

3.3 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Secure data storage and backup systems
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing of your information
Portability: Request transfer of your information to another service
Objection: Object to processing of your information for certain purposes
Withdraw Consent: Withdraw consent where processing is based on consent
Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the contact information provided below.

7. International Data Transfers

As a transnational service, we may transfer and process your information in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date at the top of this policy
Sending you an email notification (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tarenoviqal
39 Orange Dr, Petersfield, Springs, 1559, South Africa
Phone: +27 21 872 1730
Viber: Contact via Viber
Email: contact@tarenoviqal.com

12. Consent

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.