Terms of Use

1. Agreement to Terms

By accessing and using the Tarenoviqal website and services (collectively, the "Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please discontinue use of the Service immediately.

We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to this page. Your continued use of the Service after changes are posted constitutes acceptance of the modified terms.

2. Description of Service

Tarenoviqal provides professional online consultation services focused on website conversion improvement and related digital solutions. Our Service includes but is not limited to:

• Individual consultation sessions
• Analysis and recommendations for website optimization
• Access to educational resources and materials
• Communication tools and scheduling features
• Custom reports and documentation

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Account Registration and Security

To access certain features of the Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities conducted through your account

We reserve the right to suspend or terminate accounts that violate these terms or remain inactive for extended periods.

4. User Responsibilities and Conduct

When using the Service, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Service or servers
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Collect or harvest information about other users
• Use automated systems to access the Service without permission
• Resell or commercially exploit the Service without authorization

5. Intellectual Property Rights

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, software, and documentation, are owned by Tarenoviqal or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal or business purposes in accordance with these Terms of Use. This license does not include:

• Any right to reproduce, distribute, or create derivative works
• Permission to use our trademarks or branding without written consent
• Access to source code or proprietary methodologies
• Rights to modify, reverse engineer, or decompile any aspect of the Service

6. Payment and Billing

Certain aspects of the Service require payment. By purchasing services, you agree to:

• Provide accurate and complete payment information
• Pay all fees associated with your selected services
• Authorize us to charge your designated payment method
• Update payment information as needed to ensure uninterrupted service

6.1 Pricing

All prices are displayed in the applicable currency and may be subject to change. We will notify you of any price changes before they take effect. Price changes will not affect services already purchased.

6.2 Refunds

Refund eligibility depends on the specific service purchased and timing of the request. Refund policies are detailed in our separate Refund Policy document. Generally, services that have been delivered or sessions that have been conducted are not eligible for refunds.

6.3 Billing Disputes

If you believe you have been incorrectly charged, please contact us within 30 days of the charge. We will investigate all billing disputes promptly and work to resolve them fairly.

7. Cancellation and Termination

You may cancel your account or subscription at any time by contacting us or using the account management tools provided. Cancellation will be effective at the end of your current billing period.

We reserve the right to suspend or terminate your access to the Service immediately, without prior notice, for:

• Violation of these Terms of Use
• Fraudulent or illegal activity
• Non-payment of fees
• Behavior that harms or could harm other users or our business
• Any reason we deem necessary to protect the Service or our users

Upon termination, your right to use the Service will cease immediately. We may delete your account data following termination, subject to our data retention obligations.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

9. Third-Party Services and Links

The Service may contain links to third-party websites or integrate with third-party services. We do not control, endorse, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and that third party.

We are not liable for any loss or damage resulting from your use of third-party services or reliance on third-party content.

10. Disclaimers and Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties of uninterrupted or error-free service

We do not guarantee that the Service will meet your specific requirements or that results obtained through the Service will be accurate or reliable. You acknowledge that your use of the Service is at your sole discretion and risk.

Any advice, recommendations, or information provided through the Service is for informational purposes only and should not be considered professional advice. You should consult appropriate professionals before making decisions based on information from the Service.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Tarenoviqal and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Personal injury or property damage
• Costs of procurement of substitute services

This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law. In no event shall our total liability exceed the amount you paid to us for the Service in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Tarenoviqal and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms of Use
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you submit, post, or transmit through the Service

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

13. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Use or the Service, the parties agree to first attempt to resolve the matter through good faith negotiations.

If negotiations do not resolve the dispute within 30 days, either party may pursue resolution through appropriate legal channels. Each party retains the right to seek injunctive or equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

14. Governing Law

These Terms of Use shall be governed by and construed in accordance with applicable international commercial law principles, without regard to conflict of law provisions. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply.

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices or agreements published by us, constitute the entire agreement between you and Tarenoviqal regarding the Service.

15.2 Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative.

15.4 Assignment

You may not assign or transfer these Terms of Use or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms of Use without restriction.

15.5 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and Tarenoviqal as a result of these Terms of Use or your use of the Service.

15.6 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

16. Contact Information

If you have questions, concerns, or feedback regarding these Terms of Use or the Service, please contact us:

Tarenoviqal
39 Orange Dr, Petersfield, Springs, 1559, South Africa
Phone: +27 21 872 1730
Viber: +27 21 872 1730
Email: contact@tarenoviqal.com

We will make reasonable efforts to respond to inquiries within 5 business days.

17. Acknowledgment

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. You represent that you have the legal capacity to enter into these terms and that you are at least 18 years of age or the age of majority in your jurisdiction.